COVID-19 Update: We’re taking all known precautions to safeguard our employees and customers as we continue to operate and process your shipments.

Shipping Information


We ship UPS unless you specify otherwise. Web orders are shipped the same day when received by 3:00pm. A minimum charge of $7.50, but actual shipping and handling charges are charged to your credit card. When placing your order, remember that actual shipping averages between 10-15% of your order price. Should the actual cost exceed 15%, a salesman will call to verify the details and ask you to confirm or decline the final sale. Transactions that fall within the above guide lines will be processed without any additional communication. Oversize packages (ie: wheelhouses, fenders, quarter sections) that can still be sent UPS may run up to 40% for shipping, call if you would like a quote on shipping. Foreign orders will always receive an e-mail with actual costs and we kindly ask that you confirm or decline within 24 hours.

When shipping prepaid by check orders, we ship by UPS unless specified, and you should add 10% of the order total for shipping east of the Mississippi, 15% west of the Mississippi. (minimum $7.50) When orders are sent COD the actual shipping amount will be charged. Shipping to Alaska, Hawaii, and Puerto Rico and shipping by freight is more expensive. Please call for a price quote.

International Orders

These must be prepaid in U.S. funds. We will quote shipping after we know size, weight, and value of shipment.

Damage in Transit

Damages or shortages must be reported within 7 days. Examine and count all packages carefully. If parts arrive damaged, contact us immediately. (BE SURE TO KEEP ALL PACKING MATERIAL.) The claims inspector will not accept responsibility for damaged merchandise without seeing the carton it was shipped in. Mill Supply is not responsible for damaged merchandise that can not be properly examined by the claims inspector. Multiple package shipments may not arrive on the same day.

Return Policy:

Click here to go to read our Return Policy

Mon-Fri 8AM - 5PM EDT
Copyright ©2020 Mill Supply, Inc.
Mill Supply, Inc. 19801 Miles Rd. Cleveland, OH 44128

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